Support Center

Today was open for testing but I need to close last minute. Is there a way to excuse everyone immediately?

Last Updated: May 07, 2015 10:49AM PDT
Yes.  If for some reason you need to close your facility and it was already opened for testing, you have the ability to bulk excuse everyone.  Begin in your Calendar tab.  Then click Excuse Testing.


You will then select All Groups, the date of the bulk excuse, and a reason.  Aside from choosing today's date, you may also choose a past day if you were not able to log in at the time but want to leave a note in the system that there was a bulk excuse.  This will also switch all the 'Yes" tests to 'No' tests for that day, so your compliance reporting is more accurate.  You then click Perform Bulk Excuse.
 

There is also an option to choose a specific group of people to excuse.  You would first need to have Client Groups in your Settings tab set up and assigned to participants.  For information on creating and assigning Client Groups, please click here.  If you have Client Groups already established, you may choose a particular group to bulk excuse, the same way you would excuse everyone.  Simply choose that group instead of All Groups in the Excuse Testing tab.
 

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