Support Center

Settings

  • What are Client Groups?

    Client groups are a way to classify and sort your clients when you run reports. You can also use Client Group...

    May 07, 2015 10:33AM PDT
  • What are Testing Profiles?

    Testing Profiles are where you set your testing frequencies. This is found in the Settings tab. You will make...

    May 07, 2015 10:37AM PDT
  • What are Testing Types?

    Testing Types, found under the Settings tab, are the types of testing you would like to enter frequencies for....

    May 07, 2015 10:39AM PDT
  • How do I set the maximum days between tests?

    An advanced feature of call2test is the ability to control the maximum number of days a user can have between ...

    May 07, 2015 10:40AM PDT
  • Who gets the daily emailed test schedules?

    Testing schedules are sent to the recipients of your choice. You can set up who receives the daily test sched...

    May 07, 2015 10:43AM PDT
  • Can I control when someone can call in?

    Yes, our system gives you control of when your participants are able to hear their daily testing status (wheth...

    May 07, 2015 10:45AM PDT
  • How do I change someone's testing amount?

    To change the amount in which someone tests (their Testing Profile), go to the Clients tab and View/Edit to th...

    May 07, 2015 10:46AM PDT
  • What is "Lump Testing"?

    When setting up new (or editing existing) Testing Profiles you may have to choose if you would like to "Lump T...

    Aug 19, 2015 11:51AM PDT

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