This site provides support for program administrators. If you are a client on random drug screens, contact your case manager for support.

Adding a User

In the Call2test system, we use the term User for facility staff and others who access the Call2test Dashboard. 

Tip: Before starting, read more about user roles and permissions

  • Navigate to Edit Users from the Logged in as dropdown menu
  • Click Add User
  • Enter the email address for the person you wish to add
  • Click Check User Email

Note: If the user’s email address is already in our system, you will not need to do anything else.

  • You’ll now provide the following information:
    • Username: We suggest first initial + last name
    • First name
    • Last name
    • Password: Please use a strong password and have users set a password once logged in
    • Role: Select from Administrator, Case Manager, Manager, or User
  • Add the user’s email address
  • Click Add User

Tip: Passwords should not be shared between users.

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