This site provides support for program administrators. If you are a client on random drug screens, contact your case manager for support.

Change A Password or Email Address

Tip: You cannot change a username via the Call2test website

Change your password

  • Click the arrow next to Logged in as Your Name
  • Click My Account
  • Click Change Password
  • Enter the new password and click Change Password to submit changes

Change your email address

  • Click the arrow next to Logged in as Your Name
  • Click My Account
  • Click Change Email
  • Enter the email address and click Change Email to submit changes

Password Requirements

  • Minimum length is 7 Characters
  • No more than 2 identical characters in a row
  • Contains at least 3 out of 4 of the following:
    • Lower case
    • Upper case
    • Numbers
    • Special characters
  • Passwords are blocked from using any of the following
    • 10,000 most common passwords (learn more)
    • A password containing their first or last name
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