This site provides support for program administrators. If you are a client on random drug screens, contact your case manager for support.

Changing A Password For Another User

Administrators can change a password for facility staff by following the instructions below. 

Tip: Each user should have their own account and not share passwords between staff members.

Changing the password

  • Click the arrow to the right of Logged in as Your Name and select Edit Users
  • Click on the user whose password or email address you’d like to change
  • Click Change Password
  • Enter the new password and enter it again to confirm
  • Click Change Password to confirm




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