This site provides support for program administrators. If you are a client on random drug screens, contact your case manager for support.

Scheduling, Force/Excuse

Force and Excuse may be used to to either force or excuse clients from testing on upcoming test days.  Force Testing may be used to require an additional test after a client has missed check-in.  Excuse Testing may be used in cases where it is known am individual client will be unable to test.

Tip: You can use Bulk Force or Bulk Excuse to control testing for multiple clients.

  • Navigate to Clients
  • Click the calendar icon to the far right of the client you’d like to edit
  • Click Calendar
  • You may now select from Force, Excuse, or No Test by clicking on a day

Note: If a client’s profile includes multiple test types, forcing testing will force all test types in the profile.

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