This site provides support for program administrators. If you are a client on random drug screens, contact your case manager for support.


We cannot provide any support directly to participants. If you are using Call2test or ConnectComply to check in and are experiencing issues logging in or checking in, please contact your case manager. Under no circumstances can we provide you with any information.

We are available for support from 10am-6pm Eastern Time. You can contact us via the live chat button in the lower left corner of, by phone at (888) 972-9166, or by filling out the following form: